Your report creates a record you can refer back to.
FixTrail turns a photo of a housing problem into a dated, categorized report, starts a response clock, and shows patterns across a building so one tenant’s complaint is no longer just one tenant’s complaint.
How it works
- Snap a photo. The app suggests a category and priority and shows what it saw. You can change either one before saving.
- The clock starts. Plain date math (not AI) tracks how long the repair has been waiting, so you can see what is on track, due soon, or overdue.
- Generate a notice. One tap makes a dated PDF repair notice with your photo and timeline.
- See community reports. Each building’s dashboard shows submitted photos and descriptions alongside building-wide counts.
Public reports, private unit labels
Submitted report photos and descriptions appear on the dashboard for signed-in residents of that hall. Unit labels and device identities are not displayed.
AI that admits doubt
Low-confidence results ask you to confirm. Safety issues like gas smells are never rated below a built-in floor, and non-housing photos are rejected.
Yours to delete
You can delete one report or everything you have stored, photos included, in a click.